Effective Communication Strategies

Here are some of the very important things you need to consider in a relationship, when you are trying to listen.

Key Takeaways:

  • Reflective listening means summarizing what you heard without adding your own perspective, defense, or explanation

  • Aggressive communication patterns (pointing, demanding "OK" responses, interrupting) undermine respect and prevent resolution

  • Incongruent affect (laughing during serious discussions) is often a coping mechanism for fear and mistrust, and it is not a sign of disrespect

  • Focus on ONE issue at a time rather than bringing up multiple grievances simultaneously

  • There is a time to listen and a time to defend yourself - trying to do both at once creates confusion

  • Physical connection (holding hands) can help de-escalate emotional activation, if both parties agree that it is calming and acceptable

  • If both parties want to be able to correct the other and receive the correction, both partners must give each other permission to acknowledge and/or redirect problematic communication patterns

  • Trust rebuilds gradually through consistent practice of new communication skills

  • Past communication failures can make it hard to trust current positive changes, but acknowledging this fear is important

  • Treating your spouse/partner/friend/person with respect means decreasing and/or eliminating the use of aggressive verbal and nonverbal communication